Hertfordshire County Council has launched a public consultation to gather residents’ feedback on the future of the county’s 16 recycling centres and five reuse shops. The aim is to explore options that will help these services remain efficient and sustainable for the long term.

Why is this happening?

The council is facing growing challenges in running the service, including rising operational costs, increased visitor numbers, commercial misuse of the sites, and new regulatory requirements. There are also serious concerns about staff safety, with a recent survey revealing that nearly all front-line staff have experienced verbal or physical abuse – something the council is committed to addressing.

What’s being considered?

Maintaining the recycling service costs the council around £13 million each year. With wider financial pressures, particularly in areas like social care, the council is reviewing how the recycling centres can continue to operate effectively and efficiently.

While earlier proposals included reduced opening days at some sites and a countywide booking system, these have now been withdrawn. Instead, the council is inviting the public to share their views on alternative options being explored.

Your feedback will help shape decisions on how the service is run in the future, with outcomes expected in early 2026.

How to take part

📝 Complete the online survey here:
https://surveys.hertfordshire.gov.uk/s/recyclingcentreconsultation/

📄 Prefer a paper copy?
You can pick one up at your local recycling centre.

💻 Need help going online?
Visit any Hertfordshire library for free computer access and support with filling out the survey.

🗓 Consultation closes: 28 November 2025

Let your voice be heard and help shape the future of Hertfordshire’s recycling services.